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Viscount Range WPC Composite Deck Board
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Information About Us
This websites by operated by Plastideck Limited a company registered in England and Wales under company number 10390705 and with its registered office at 15 Olympic Court, Boardman Way, Whitehills Business Park, Blackpool, Lancashire, FY4 5GU Our VAT number is 260 6939 85.
The Items set out in this section govern your dealings with Plastideck Limited. Please read them carefully. They do not affect your statutory rights.
1. Introduction
These terms and conditions govern and are specific when using our website and shopping with us online and by placing orders through our website you are indicating your acceptance of these Terms of Use and you agree to comply with them. If you do not agree to these Terms of Use, you may not use this Website. Our terms and conditions may change at any time so please check before placing orders by using our website you warrant that:
1.1 You are legally capable of entering into a binding contract
1.2 You are at least 18 years of age
1.3 You are resident within the European economic area.
2. Privacy Policy
In the course of our dealings with you, we will collect and process personal information about you in order to provide you with the goods and services you request and to administer our relationship with you, please see our separate privacy statement online for full details.
3.Basis of purchase
3.1 The company shall sell and the buyer shall purchase the goods in accordance within any written quotation of the company or website which is accepted by the buyer or in any written order which is accepted by the company subject to in either case which shall govern the contract to the exclusion of any other terms and conditions.
3.2 Our employees or agents are not authorized to make any representation regarding the goods unless confirmed by us in writing, on entering into this contract you waive any claim of breach and do not rely on information, which is not confirmed.
3.3 If we discover an error in any sales literature or our website it will be subject to correction without any liability on our part, if the order has been placed we will inform you as soon as possible and you will be given the option of cancelling or reconfirming your order with the correct price prior to dispatch, any cancelled orders will be refunded within 14 days of cancellation.
3.4 No order placed shall be deemed to be accepted until we issue a written acknowledgement of your order or the goods are delivered by us to you although we hope to be able to supply all products ordered we reserve the right not to accept any offer at any time.
4. Product
4.1 The description of goods as set out in our literature, website or publications is for illustrative purposes only and there may be small discrepancies in sizes and colour between manufactured batches We endeavor to control our processes but we do not guarantee an exact match for that colour if not received in a single order, return requests will not be accepted from 2 separate orders due to colour difference.
5 Warranty and liability
5.1 All goods supplied by us are warranted free from manufacturers defects from the date of supply in line with the specification ordered and the warranty period stated by product range, the warranty. This warranty does not apply to defects in goods arising from fair wear and tear, incorrect installment, accident in negligence by you or any third party but we will warrant against structural damage, from fungal decay, termites, rotting, splintering or splitting inline with manufacturers guidelines and general good practices. this warranty does not affect your statutory rights as a consumer
5.2 If delivered goods are faulty or damaged please notify us within 2 working days , please keep any damaged product so that we can inspect at a later date , if you dispose of any damaged goods before our written approval then this could affect your claim . We will always attempt to replace any damaged product however if we are unable to do so we will refund the amount paid for the damaged goods and the delivery charges incurred .
5.3 Plastideck Limited will investigate the fault and if necessary direct a representative to inspect the dec, expenses incurred by Plastideck Ltd will be charged to the purchaser at cost however will be full refundable if Plastideck Limited Products found to be at fault.
5.4 We will not be responsible for any losses or costs incurred by our customer for any indirect or consequential loss. Plastideck Ltd in respect of all other losses shall be limited to the invoice value of the relevant order only
5.5 To make a claim under this warranty, the original purchases shall send to Plastideck Limited, a description of the fault. proof of purchase and photographic evidence. Plastideck Limited is not responsible and does not warrant against any condition attributable against any condition attributable to ( No Implied warranty shall be deemed )
a) Improper installation and / or failure to abide by the installation guidelines available.
b) Use of Plastideck Limited composites in an application not recommended by Plastideck Limited or a use in which disregards building regulations
C) Movement, distortion, settling or collapse of the ground supporting structure upon which Plastideck Limited Decking, Balustrade or Fence Panels are installed.
d) Any Act of god (i.e. earthquake etc. or environmental act (Pollution fallout etc. )
e) Faults due to improper handling or storage.
If there were to be a claim disagreement Plastideck Limited decision is final and binding
6 Cancellation and returns
6.1 If you would like to cancel your order prior to dispatch you can do this by contacting us by telephone or email, following the receipt of goods purchased online you can cancel orders up to 14 days after the delivery date and we will provide a full refund less delivery charges if the goods remain unused and undamaged and in their original packaging, this only applies to goods purchased online via our website.
6.2 if the order has been specifically made and is not a standard item we reserve the right to charge 100% of any cancelled order.
7 General indemnity
7.1 You agree to fully indemnify directors and employees from and against all claims including reasonable legal fees where there is no breach of legal duty owed to you by Plastideck Limited in any loss or damage resulting from breach by you of any term of this contract.
8 Governing law
8.1 The contract including any non contractual matters is governed by the law of England and Wales.
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